Shipping policy

At Yellow Cracker, we are dedicated to providing a smooth and satisfying shopping experience. This Shipping & Delivery Policy outlines the terms and conditions related to the shipment of your orders from our online store. Please read our shipping and delivery policy below:

1. Order Processing Time

All orders are processed within 5 to 6 business days. Custom or made-to-order pieces may take additional time, which will be communicated at checkout or via email. Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Duration

Once dispatched, orders are delivered within 15 working days. Delivery timelines may vary based on the product type, your location, and external factors such as weather or courier delays.

3. Shipping Charges

Free shipping is available for all prepaid orders within India. Any promotional free shipping offers will be clearly mentioned on the website.

4. Delivery Areas

We currently ship across all serviceable pin codes in India. Remote or restricted locations may have extended delivery times. We do not offer international shipping at this time but plan to launch soon.

5. Tracking Your Order

Once shipped, you will receive a tracking link via email and/or SMS. You can also log in to your Yellow Cracker account to view your order status and shipment updates.

6. Delivery Attempts

Our courier partners will attempt delivery up to 3 times. If you are unavailable, the order will be returned to us.

Re-delivery charges may apply if the package is returned due to customer unavailability.

7. Packaging & Handling

All items are carefully packed in secure, eco-conscious packaging. Our team ensures each item undergoes a quality check before dispatch. In case your package arrives damaged or tampered with, refuse to accept it and notify us immediately.

8. Delays & Exceptions

Delays may occur due to:

Natural disasters
Unforeseen strikes
National holidays
Courier partner issues

In such cases, Yellow Cracker is not liable for delays but we will do our best to assist and keep you informed.

9. Incorrect Address

Please ensure that all shipping details are entered correctly at checkout. Yellow Cracker is not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer.

10. Pre-orders & Custom Orders

Delivery timelines for pre-orders or custom designs will be mentioned on the product page. These may take longer than regular shipping timelines and will be communicated clearly via email.

11. Split Shipments

If your order includes multiple items, they may be shipped separately depending on availability and location of inventory. You will be informed accordingly.